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Laser Service Solutions FAQs

General FAQs

Why should I purchase pre-owned aesthetic equipment instead of new equipment?

What's the benefit of renting a cosmetic laser?

What states are your rentals available in?

What payment methods are available?

What is your return policy?

Do you offer discounts?

Do you provide warranties?

How quickly can a technician get to me for service?

Do your pump chambers come with a warranty?

Service FAQs

Do you offer laser repair services?

What types of maintenance plans do you offer?

What is included in the price of a service call?

If my laser needs a new part, how long do I have to wait?

How often should my aesthetic laser be serviced?

How do I schedule a service?

What does a handpiece refurbishment include?

Product FAQs

Do you offer custom designed parts and components?

My laser’s fibers are damaged. What should I do?

What is the typical turn-around time for a HVPS repair?

Do you provide repairs for Zimmer systems?

How can I tell the serial number on my laser?

What do I do when my Alma Harmony or Harmony XL Handpiece runs out of pulses?

Are LSS Pump chambers really better than the manufacturer?